Fleet Connect: sopp+sopp’s First Ever Customer Forum for Fleet Professionals

On Wednesday 4th February 2026 we’re hosting our first ever customer forum: Fleet Connect.

Fleet Connect will bring together fleet professionals from across the UK for an exclusive, insight-driven event.

The fleet accident management experts here at sopp+sopp have designed this forum with a clear purpose: to deliver real value to our customers and continue enhancing the service and support we provide to them every day.

An Exclusive, Customer-Focused Event

Fleet Connect is an exclusive event for our existing customers, ensuring a focused environment where attendees can openly share experiences, challenges and ideas with peers who face the same realities of modern fleet management.

By keeping the forum invite-only, we are able to create meaningful conversations, practical takeaways and genuine collaboration between fleet professionals and industry experts.

Insights That Matter to Fleet Professionals

The Fleet Connect agenda has been built around the topics that matter most right now to commercial fleet operators. Throughout the day, attendees will hear from a range of respected industry experts through a mix of talks and panel discussions, covering:

  • Claims and repair trends impacting fleets today

  • Telematics and data insights driving smarter decision-making

  • Driver behaviour and its role in safety, cost control and compliance

  • Emerging challenges and opportunities across the fleet sector

These sessions are designed not just to inform, but to spark discussion and provide insights our customers can make real practical use of.

Meet the Experts Speaking at Fleet Connect

We’re proud to be welcoming a diverse line-up of speakers and panellists, each bringing specialist knowledge and real-world experience from across the fleet and automotive industry:

Dr Lisa Dorn, Associate Professor of Driver Behaviour - PsyDrive

Lisa will talk about how to adopt a human factors approach to managing the risks of driving for work. She will illustrate how to use a systems approach to investigating bridge strikes based on her recent research.

Dr Grant Charlesworth-Jones, Chairman - D4Group

With his wealth of experience from the medical, legal and occupational health fields, Dr Grant Charlesworth Jones will discuss how driving impacts the health of professional drivers.

Mark Cartwright, Head of Commercial Vehicle Incident Prevention - National Highways

Mark will explore the statistics around crashes and their causes, he will also share some ideas on the role we all have to play…

James Fisher, Gecko Risk

James will discuss Electric Vehicles and the ever-changing landscape of the mobility sector in the UK. 

Louise Meadows, National Fleet Account Manager - sopp+sopp

Louise will be joined by Account Director, Anthony Roberts to review repair trends from the 2025 calendar year.

Anthony Roberts, Account Director - sopp+sopp

Anthony Roberts will join National Fleet Account Manager, Louise Meadows to review repair trends from the 2025 calendar year, and participate in the panel discussion on repair and cost control alongside other industry experts.

Chris Beeby, Director of Business Development - sopp+sopp

Chris Beeby will join Director of Third Party Claims, Steph Farrar to review claims trends from the 2025 calendar year.

Steph Farrar, Third Party Claims Director - sopp+sopp

Steph Farrar will join Director of Business Development, Chris Beeby to review claims trends from the 2025 calendar year, and participate in a panel discussion on incident reporting & claims management.

Matthew Stansfield, Head of Network - Rapid Repair Network

With his expertise in building and managing an external repair network, Matthew Stansfield will join a group of panellists to discuss repair and cost control predictions for 2026.

Joe Seys, Head of Engineering - sopp+sopp

Joe Seys has extensive experience in the Engineering sector and will join a group of panellists to discuss repair and cost control predictions for 2026.

Andy Frost, Loss Management Executive - Willis Tower Watson

Andy Frost’s expertise lies in loss management and will join a group of panellists to discuss incident reporting & claims management predictions for 2026.

Alex Clarke, Motor Fleet Risk & Data Manager - HDI Global

Alex Clarke brings seasoned expertise from a Motor Fleet Risk point of view and will join the group of panellists to discuss incident reporting & claims management predictions for 2026.

Nerys Parry, Solicitor and Partner - Keoghs

Nerys Parry is an experienced TPA specialist and has been working in the industry for nearly 30 years, she will bring a substantial background of knowledge to discuss incident reporting & claims management predictions for 2026.

Callum Langan, Managing Director - sopp+sopp

As the Managing Director for sopp+sopp, Callum will start the event with a warm welcome to all attendees, and will also close the day with some final reflections.

Thank you to our sponsors:

 

FleetSafe develops video telematics and AI tools for fleet operators that want clearer visibility across vehicles and drivers.

Their FleetLive platform combines camera footage with vehicle and behavioural data in a single system, helping fleets review incidents, understand driving performance and manage compliance more effectively. Used across commercial and specialist operations, the platform supports evidence-based decision-making and a more consistent, practical approach to managing risk on the road. 

 

NWVA are the UK's leading provider of RTA recovery and storage management services for anyone handling a motor claim.

Their 3 control centres across the UK and Europe ensure that their customer centric model delivers market leading attendance times and onward transport for drivers.

As part of their continual commitment to fleet operators, they also offer a nationwide mobile and on-site vehicle service and repair, significantly reducing off road time.

 

FleetScout, by sopp+sopp, is an intelligent vehicle inspection solution, helping fleets ensure compliance, detect damage & defects quickly, and stay ahead of their vehicles’ repair & maintenance requirements.

FleetScout puts you in complete control of your fleet’s condition – for every vehicle, at any time. Whether through our intuitive smart inspection app, or cutting-edge automated drive-through gantries, you’ll gain a consistent, high-quality view of your entire fleet’s damage profile.​

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