Sopp+Sopp win Amey accident management contract
Sopp+Sopp, part of Activate Group Ltd (AGL), has won a three-year contract with consulting and infrastructure services company Amey, to provide accident management for its 8500 vehicle fleet.
Sopp+Sopp, AGL’s commercial and fleet specialist, partners with some of country’s best-known fleet providers to provide end-to-end accident management, servicing thousands of claims a year.
The contract with Amey went live earlier this year and is being managed by a dedicated team at Sopp+Sopp’s head office in Peterborough. The partnership will draw on Sopp+Sopp’s 24/7/365 contact centre, UK-wide network of repairers and industry leading engineering team to provide first notification of loss (FNOL), third-party intervention, vehicle recovery and repair services to the Amey Fleet, which includes cars, LCV and HGV.
Callum Langan, AGL Chief Operating Officer, said: “I am extremely proud to announce this new partnership with Amey as we continue to build success on success, during a period of sustained of growth for the group.
“We are proud to have won this contract with Amey through a competitive process, that saw us highlight our technology-led solutions and customer experience focused operations. And now that we are up and running, the focus is very much on delivering on the promise and ensuring we provide our new partner with the high-quality service they expect.”
Richard Guy, Head of Fleet at Amey, said: “Sopp+Sopp impressed us with their flexible approach, they were willing to tailor their offering to suit our needs and took time to understand what we need. Their experience with other large fleets is also something that we were looking for and the ability to manage any type of vehicle – whether it’s a company car or our specialist commercial vehicles. We look forward to building a successful partnership with them as the contract progresses.”
Founded in 2015, AGL owns Sopp+Sopp, Motor Repair Network, Sopp+Parts and Activate Accident Repair. Motor Repair Network offers insurance personal lines accident management, handling fault and non-fault claims. Sopp+Parts specialises in stocking vehicle parts with long-lead times to reduce key-to-key times and Activate Accident Repair is AGLs’ new body shop division, its first branch opened in Birmingham in August.
Hannah Wilcox, AGL CEO said: “Across the group, we are fully focused on achieving our mission to transform accident management - offering our clients and partners high-value, technology-led solutions and services underpinned by integrity and delivered by some of the most experienced and passionate people in the industry.”
The contract win follows the announcement of two executive appointments earlier in the year. In July, AGL appointed Paul Pancham, Strategic Development Director at Tesco Underwriting Ltd, as its Non-Executive Chairman, and confirmed Peter McAninch as Director of Network and Engineering.
Hannah concluded: “AGL and its companies are in a strong position as we look ahead to 2020. We’ve further strengthened our leadership team with two key appointments, confirmed a number of new contracts and we’re poised to share more good news as we head into the new year.”
Notes to Editors
AGL and its subsidiaries provide end-to-end accident management solutions to insurers, fleet providers, TPA’s and brokers. The group provides claims management to corporate and commercial fleets through Sopp+Sopp, operate an approved nationwide repair network for personal lines insurance claims through Motor Repair Network, supply next-day parts and consumables through Sopp+Parts and in 2019, announced plans for its own body shop centres, Activate Accident Repair. Based in the UK, AGL employs more than 200 people, with two main offices in Halifax and Peterborough.
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